Why is Reputation Management So Important for Your Business?

Why is Reputation Management So Important for Your Business?

January 31, 2018
Topic: Blog

Reputation Management for Small Medium Businesses

Reputation management is more important than ever, since both good and bad news travel just as quickly online. has noted that star rating is the prime factor consumers use to evaluate a business. Opinions are formed by 88% of consumers who read up to 10 online reviews. Small business owners must have numerous quality and relevant reviews. Outdated reviews have less impact than current ones, and your prospective customers rely on this information before making a buying decision.

“When it comes right down to it, online reviews translate to business lost or gained for your company.”¬†Jeff Sherman, Founder of Top Marketing Agency

Reputation management services are beneficial because they help emphasize positive online reviews and aid in tracking what is being posted online about your company in real time. These services allow you be proactive rather than reactive. Negative online reviews can be quite damaging and costly for businesses. This includes not only social media platforms like Facebook and Twitter, but also sites like Google Plus, Yelp and more. Tracking all these different sites is very time consuming without the professional assistance of a marketing agency.

Whether true or not, negative commentary can be restricted with an effective reputation management campaign.  There are numerous advantages to hiring experts to initiate this process:

  • Social media intervention can substantially¬†lessen unfavorable press about your business, while¬†fostering favorable comments at the same time.
  • While repairing a damaged reputation is critical,¬†reestablishing¬†a positive one¬†is just as important. Strategies can be¬†instituted across an assortment¬†of platforms for ultimate success.
  • Develop¬†and¬†maintain trust with current clients and¬†future ones¬†with swift and accurate online¬†interaction that is timely, honest, cordial and authoritative.
  • Immediate response allows you control of an unfavorable situation and keeps it from escalating.

Top Marketing Agency has the necessary experience and expertise to portray your business in the most positive way possible to uphold your good name and keep customers returning. Phone us at (888)843-9840 to schedule a consultation to learn more about our strategies for effective reputation management and developing a positive online forum that draws more customers and increases revenue. Our premium services are very affordable and worth the effort.


Customer Testimonials ‚ÄúTop Marketing Agency‚ÄĚ

I have worked with Jeff Sherman and Top Marketing Agency for 11 years. Top Marketing Agency designed our plumbing company web site and did a truly fantastic job. I’ve gotten so much positive feedback! And, after 11 years, I’m still getting great feedback on how much people love the web site. In addition, the technical support Jeff Sherman has given me has been invaluable. If you want to work with terrific people and get the best SEO, Website Design result, go with Top Marketing Agency!!!

2 weeks agog

I am very pleased with the re-design of our plumbing company website by Top Marketing Agency. It has been a while, that I did not feel connected with my previous website - it looked typical of other companies. However, Top Marketing Agency consulted with me and helped me identify a design that is personalized, warm, and easy to surf. I would highly recommend Top Marketing Agency to any business/individual for their website's needs.

3 weeks agog

We are more than satisfied with the Top Marketing Agency Search Engine Optimization services. They have developed and Get great SEO results for our plumbing company and promoted the business very efficiently. Kudos! Keep it up! We have emerged as a reputed large scale organization and this would not have been possible without the dedication of the Top Marketing Agency team. We feel part of a network and look forward to a fruitful relationship in the years to follow.

2 weeks agog

I wanted to have my website start ranking on Google Maps. I was struggling to get the listing to even appear on the Map. I found Top Marketing Agency and contacted Jeff Sherman who guided me through the steps necessary to increase the rankings. Email communication was a little show, but the results spoke for themselves. Within 3 months my listing was on the top 3 spots and after 6 months I was the number 1 position and have been since. Very happy with the SEO work.

a week agog

Top Marketing Agency is great! They make running an SEO and Social Media Marketing Campaign easy and stress-free. I always find them happy to help and fast to action any requests or changes required. I would highly recommend their service.

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