Google Notifies Sprint Of Spam Penalty; Seeks Advice In Google Help Forums
Here is an article on how Sprint utilized Google Help Forums to assist with Spam Notification.
The latest large brand to be hit with a user-generated content spam penalty notification is Sprint, the large US wireless communications company. Similar to Mozilla’s penalty and BBC’s penalty, Sprint was penalized for user-generated content spam on a portion of their site that was open to anyone to post links and content.
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