Most websites and the businesses they represent encourage and even emphasize the importance of reviews of their products and services by inviting customers to subscribe to their RSS feed and follow or comment on social media. This is an excellent way for a business to garner positive feedback, develop potential consumer relationships …
Why are Online Reviews so Important ?
Obtaining consistent and positive customer reviews online can be difficult for any business regardless of industry or company size. A customer misunderstanding or negative impression can go a long way, as 80% of new customers research company reviews online in advance of ever contacting …
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